PRIVACY POLICY

Simple Healthcare LLC (SHL) doing business as Green Circle Life is committed to keeping all personal information collected of those individuals that use our apps or visit our websites or make use of our online facilities and services ("Services"); accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure compliance with existing privacy standards.

THEREFORE, this Privacy Policy shall govern all data collection and usage thereof. By using our apps, sites, or services you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information

This Service collects various types of information:

• Information that you voluntarily provide such as personal information including but not limited to, identification information, health data, charts, reports, vitals, and recordings e.g., name, address, age, gender, email address, phone number, vitals, billing, insurance, credit card information, which may be used when you request Services, purchase Services and to deliver the Services you requested, and/or to maintain our Services.
• Such information may be entered by you manually or come from external devices, apps or third parties that share with us.
• Information automatically collected when visiting our websites or using our apps or Services, which may include cookies, third party tracking technologies and server logs.

Information you import from other devices or services becomes part of your personal information and is covered under this privacy policy when stored within these Services. Information you export to third party device or service will become part of that device or service and SHL has no control over their privacy policy.

These services shall only collect personal information that you knowingly and willingly provide by way of emails, surveys, completed membership forms, data input, and other forms. It is the intent of this Service to use personal information only for the purpose for which it was requested, and any additional uses specifically provided on these Services. e.g., vital measurements, health data, medication, immunization, and other information for guidance and coaching. Your personal information is shared only with those to whom you grant permission such as family members, plan administrators or care providers.

SHL may collect anonymous demographic information that is not unique to you and gather additional personal and non-personal information, such as household income, political affiliation, race, and religion.

We may gather information about your computer, tablet and/or phone hardware and/or software. Such collected information may include, but may not be limited to, your IP address, browser type, domain name, access time, device signature, and various website addresses. The gathering and use of this information may be utilized for maintaining the quality of Service, improve user experience and security, as well as providing statistics related to the use of the Service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use to better understand the way in which websites use and share the information collected.

Use of Information Collected

SHL may collect and use personal information to assist in the operation of our Services, apps and websites and to ensure delivery of the Services. At times, we may find it necessary to use personally identifiable information meant to inform you of other possible products and/or services that may be available from us. SHL may also contact you with regards to completing surveys and/or research questionnaires to collect your opinion of current or new Services. By using our websites, apps, or Services, you grant us permission to communicate with you via email, text, voice, and app. You understand that use of text messaging may result in charges from your text service provider.

SHL does not sell, rent, or lease any of its customer lists and/or names to any third parties.

SHL may deem it necessary to follow websites and/or pages that their users may frequent to analyze what types of services and/or products may be the most popular among users.

SHL may disclose your personal information, without prior notice to you, if required to do so pursuant to applicable laws and/or in a good faith belief that such action is deemed necessary or required to:

• Conform to decrees, laws and/or statutes or in an effort to comply with any legal process which may be served upon SHL.
• Safeguard and/or preserve all the rights and/or property of SHL.
• Perform under demanding conditions to safeguard the personal safety of users of our sites, apps and Services and/or the general public.

HIPAA Compliance

BE IT KNOWN that SHL is not a 'Covered Entity'. However, as a business associate to a 'Covered Entity' it complies with applicable HIPAA privacy protection standards. Any changes you make to your personal information on this platform are not necessarily updated in any other Covered Entity data sets. Your protected information will be shared with a person or a party to whom you grant permission to receive such information.

You hereby grant permission to SHL to share your protected personal information with entities contracted with us and/or your employer for the purpose of data analysis and service delivery. Such contracted entities with whom we share your information are required to safeguard it and use it only for the purpose for which it was shared. Your personal information will not be shared with your employer without your permission. When you take part in wellness activities and earn wellness rewards, you here by grant permission to share your rewards information with your employer and third-parties managing such rewards.

Unsubscribe or Opt-Out

All users and/or visitors to our websites, apps and/or Services have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email, text, or phone. To discontinue or unsubscribe to our Services please send an email that you wish to 'unsubscribe' to support@greencirclelife.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

Personal Data from external sources

SHL Services allow users to sync data from external sources like personal health devices, activity trackers and apps like Google Health, Apple Health. The data synced from external sources include but not limited to steps, distance, exercise, physical activities, and health metrics such as blood pressure, blood glucose, body weight, and other health-related data.

The personal data synced from external sources is used in our Services to provide personalized health and wellness activities, guidance and services such as wellness rewards and incentives.

Personal data is stored in the platform is secured as defined in the Security section of this Policy and used as defined in the Use of Personal Information section of this Policy. This data is retained in the platform only as long as necessary to deliver the Services unless a longer retention period is required for compliance.

Links to Other Web Sites

Our websites, apps and Services contain links to affiliate and other websites. SHL does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors, when they leave our Services to go to other websites or services, to read the privacy statements of every website or service.

This Privacy Policy applies only and solely to the information collected by our websites, apps and Services.

Security

SHL shall endeavor and shall take reasonable precaution to maintain adequate physical, procedural, and technical security with respect to its offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user's personal information under our control.

SHL uses Secure Socket Layer (SSL) encryption for secure communications over the Internet, to build users' trust and confidence in the internet and website use by providing simple and secure access and communication of personal information.

Changes to Privacy Policy

SHL reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our websites, apps and Services, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time SHL decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, you shall be promptly notified by email. At that time you shall have the option as to permit or deny the use of your information in this manner.

Acceptance of Terms

By using this website, apps and Services, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites, apps, and/or Services. In addition, your continued use of our websites, apps and/or Services following the posting of any updates or changes to our terms and conditions shall affirm that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy related to our websites, apps, or Services, please contact us at the following email address: support@greencirclelife.com

Last revised July 19, 2024